How long will it take to finish my job? The time it takes to complete a job depends on the complexity and quantity of the parts. Almost all of our jobs are completed within 1-2 weeks of receipt. A more accurate lead time will be included in your quote.
What file format do you prefer? We can use many different digital file formats, some preferred formats are .DXF, .DWG, and .IGS
Do I have to provide you with an electronic drawing? No, you do not have to have electronic files. We can created the drawings in house; however, an engineering charge will be applied.
What information do you need for a quote?
Dimensions (drawing or rough sketch if applicable)
Material (type of material and whether we will be supplying it)
Quantity
Tolerances (your required degree of precision)
Contact information (shipping if needed)
Can you help design my part? Yes! Just let us know what you need.
Do you supply material? Yes, we supply material, or if you prefer, we can use your material. We have several local suppliers that provide us with materials in a timely manner and we carry many materials in stock!
Do you have a minimum quantity requirement? No. We specialize in prototyping and one-offs.
What is your laser capable of? Our industrial size laser is a powerful and flexible tool that is ideal for demanding applications that require high speed cutting, deep engraving, precision scribing, intricate scoring and permanent marking. These capabilities are currently in great demand in the automotive, aerospace, electronics, packaging, manufacturing and printing industries.
Our laser can cut many materials from plastics to wood and engrave or part mark just about anything!
Can you replicate a part I already have? Yes, we can reverse engineer from your original part or prototype.
Can you generate a 3-D file from a picture or object? Yes, we have those capabilities.
How much do you charge? Send us your requirements and we will supply you with an accurate quote (see "what information do you need for a quote?")
Can you ship me my parts? Yes. We have shipped parts to customers all over the world.
How precise can you machine? We constantly maintain a tolerance of .005 of an inch.
How large of a part can you handle? Our router bed can handle parts up to 5' x 12' x 5"
What materials do you work with? Many Plastics including: ABS, Acrylic, Delrin, Nylon, Ultem, UHMW (ultera high molecular weight polyethylene), Polycarbonate, Teflon, Renshape, PVC, PEEK, G10, HDPE (high density polyethylene), Radel, Polypropylene, Vespel, and many more. We can cut aluminums 2024 through 7075, brass, many different types of wood, melamine and particle board.
What is CNC? Computed numerically controlled (CNC) refers to the automation of machine tools that are operated by abstractly programmed commands encoded on a storage medium, as opposed to manually controlled via hand-wheels, levers, or mechanically automated via cams. CNC machines are augmented with digital computers and fitted with motors that move the controls to follow points that are fed into a system by a series of programs.
In modern CNC systems, end-to-end component design is highly automated using CAD programs. The programs produce a computer file that is interpreted to extract the commands needed to operate a particular machine, and then loaded into the CNC machines for production.
What types of payment do you accept?
PayPal
American Express
Visa
MasterCard
Discover card
Check
Do you have a refund policy? If your finished parts are not identical per applicable specifications, we will replace them at no additional cost (provided we are at fault).
